Shipping Info - Help FAQ
Shipping Info
We do not ship internationally at this time.
Warehouse Hours and Location
Mon-Thur, 8:30 am to 4:00 pm EST
Friday, 9:30 am to 2:00 pm EST
Raw Paws Pet Food
5601 Fortune Circle South - Suite N
Indianapolis, IN 46241
Click here to see our shipping schedule to see when your order will ship.
You can also call or text (317) 509-9811 or email customerservice@rawpawspet.com for help.
Click here to see our map of estimated FedEx estimated transit times.
You can also call or text (317) 509-9811 or email customerservice@rawpawspet.com for help.
Our frozen food ships and delivers frozen, in coolers with dry ice. If by chance, the food arrives slightly defrosted or partially frozen, it's still totally fine to serve! It's important to always transfer the food to your freezer as quickly as possible after delivery.
You can also call or text (317) 509-9811 or email customerservice@rawpawspet.com for more info.